>ADAPTIT proceeded to sign a contract with Fraport Greece (ITSM).
The new solution, which is based on the ITSM Software Platform of IBM Control Desk, will replace the existing Microsoft SCSM application. The main objective of the implementation is to provide a single solution for the monitoring, processing and documentation of IT services management, ensuring uniformity throughout the operation of the Fraport organization greece. In addition, the new system introduces new operating features that provide an improved and advanced set of controls throughout the IT service life cycle, fully ITIL compliant;
Statement of John Theophilos id=”T4″>, head it&t Fraport Greece id=”T13″>On the occasion of the provision of services by id=”T17″>.
“With the operational operations of Fraport Greece spanning 15 places throughout Greece, in 14 airports and the company’s headquarters in Athens, the support of the provided IT& Services to all airport and passenger users are a critical priority. We welcome ADAPTIT to our family and are excited to be our fellow travelers on this exciting journey.”
Statement Vassilis Karavasilis Commercial Director id=”t4″>.a.
“We are proud of the continuous successes of our Group in such a difficult and demanding situation and above all for our new collaboration with Fraport Greece. The undertaking of this project confirms the strategic choice of our company for extroversion, claiming a leading role in the field of service provision & complete solutions. We make every effort to make it meet the expectations of users as soon as it is put into operation. We look forward to the continuation and development of this crucial project. It is my belief that with this project we also contribute to the upgrading of the services provided by the airports” .
This text has been translated automatically from the original Greek. In case of any discrepancy or inaccuracy, the original Greek text prevails. The translation is provided for information purposes only.